OFFICE INFORMATION

Affordable 

Orthodontic Care 

Rockwall - Heath, TX 

Our Mission

 "Our mission is to provide you with a smile that will last a lifetime."
We are a family centered orthodontic practice. Our primary goal is to provide the highest quality of orthodontic care at an affordable price. We focus on a proactive approach to modify orthopedic growth on growing children when possible. Additionally, we feel each person deserves excellence and the total facial harmony concept: esthetics, function and stability. Our strengths as a practice are predicated on individualized attention to meet you or your family’s needs and desires in a friendly, fast paced, fun filled environment. Professionally, we strive for efficiency and proficiency. The HeRo motto: We are here to help people through service and gratitude. 

Hours and Locations

 We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday
-
Tue, Thu, Fri
-
Wednesday
-
Sat - Sun
Closed
  • Appointment Scheduling

    Our custom scheduling system was designed with you or your child in mind. We encourage you to arrive on time for each appointment to ensure that all necessary procedures can be completed in a timely manner. At each appointment, we will answer all questions and will continue to update you on treatment progress. We reserve after school hours for regular periodic checkups such as archwire adjustments and retainer checks. Emergencies and procedures requiring more time, such as appliance delivery or bonding braces, need to be scheduled at specific times during the day to maximize the doctor’s attention. This will allow us to accommodate as many individuals as possible during the coveted after school hours, while giving the appropriate time needed for each specific appointment 

  • Rescheduling Appointments

    We realize that unforeseen events sometimes occur that require an appointment to be changed. Please note that missing appointments equates to a longer treatment period for you. If such a situation occurs, we ask that you give us at least 24 hours (or more) notice. This will enable us to reappoint you efficiently to accomplish your procedure. Our goal in rescheduling appointments is to keep your treatment progressing and on time.

  • Late Arrivals

    Arriving late for an appointment is similar to missing an appointment completely. If a patient arrives more than 10 minutes late for an appointment, out of consideration to the other patients, the appointment may need to be altered or rescheduled. 

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